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<p class="MsoNormal">Hello Co-Ops,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Below is a summary of what was discussed during our connection meeting this morning.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">IST Help Desk training<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Majority thought training was good, but some topics not very relevant to ACO.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Noted that they did not have access to Jira and Confluence<o:p></o:p>
<ul style="margin-top:0cm" type="square">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level3 lfo1">Access should now be set up<o:p></o:p></li></ul>
</li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Newsletters<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Term long project<o:p></o:p>
<ul style="margin-top:0cm" type="square">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level3 lfo1">Come up with any IT related topic that interests you and right an article on it.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level3 lfo1">Come up with your ideas by next team connection on January 19.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level3 lfo1">You will work on a first draft, then have your drafts peer reviewed. Then submit to Netzach and Jameson for final edit.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level3 lfo1">Will be sent out to all of FoA (Faculty of Arts) at end of term.<o:p></o:p></li></ul>
</li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Help desk re-opening<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Will be done as a pilot using a booking system being set up by Netzach, Jason, Herbert and Jameson.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Will be done through a booking system which end users can book time with you for assistance<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Open Tuesday’s and Thursdays starting week of January 22, 2024<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">More details to come as we work them out<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Digital Signage<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Looking for someone who can work with Canva designing posters/slides to work on updating ACO digital signage using BrightSign<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Create documentation on how to create slideshows in BrightSign software<o:p></o:p></li></ul>
</li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tasks for this week:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo2">Lenovo Docks<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level2 lfo2">Audit Lenovo docks in CALMS for data accuracy<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level2 lfo2">Check to see if they work and note their physical condition<o:p></o:p>
<ul style="margin-top:0cm" type="square">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level3 lfo2">If they don’t work, set aside into a pile<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level3 lfo2">If they do work, are they in good condition or have some wear and tear<o:p></o:p></li></ul>
</li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo2">Reimaging 101<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level2 lfo2">Will learn how to re-image a desktop computer and put on Nexus (Active Directory)<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo2">AV Support 101<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level2 lfo2">Will learn how to use the AV system in PAS 2464 and support it should there be a technical issue<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level1 lfo2">Answering Jira Tickets<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level2 lfo2">Starting Tuesday, you will start answering Jira tickets.<o:p></o:p>
<ul style="margin-top:0cm" type="square">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l1 level3 lfo2">If you are unsure of what to do, please ask a FTE (Full Time Employee)<o:p></o:p></li></ul>
</li></ul>
</li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Next Co-op connection is scheduled for January 19.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Jameson Schildroth<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Information Technology Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Arts Computing Office<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">University of Waterloo<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">PAS 2081D<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Office: 519-888-4567 x41275<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA"><img width="140" height="52" style="width:1.4583in;height:.5416in" id="Picture_x0020_1" src="cid:image001.png@01DA421B.8F2185E0" alt="university-of-waterloo-logo-esig"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-CA"><a href="https://uwaterloo.ca/arts-computing/feedback-form"><span lang="EN-CA" style="color:#0563C1">How was my service today? Please fill out the survey and let us know!</span></a><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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