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<p class="MsoNormal">Good morning Co-Ops,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:EN-CA">Below is a summary of what was discussed during our connection meeting on February 2. (Sorry it's late being sent out)<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Help desk open this week<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Had a few walk-ins scheduled through bookings<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Questions on tickets<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">OWL Updates<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Almost done with updating CALMS with last update date<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">QA Testing<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Working with Herbert,<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Going good so far<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Testing FPS and OFAS scenarios<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Security Policy review<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Went over what to do if there are issues and location of panic buttons<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1"><a href="https://uwaterloo.atlassian.net/wiki/spaces/ACOHD/pages/829882453/Security+in+the+ACO+Helpdesk">Security in the ACO Helpdesk - ACO Help Desk - Confluence (atlassian.net)</a><o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Tickets<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Frank Hayes (SAF) mail question on iPhone<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Laptop requests<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">2024 Rollover selection feedback<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">More projects coming up soon<o:p></o:p></li></ul>
</li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1">Open Table<o:p></o:p>
<ul style="margin-top:0cm" type="circle">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level2 lfo1">Issues with desktops<o:p></o:p></li></ul>
</li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Jameson Schildroth<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Information Technology Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Arts Computing Office<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">University of Waterloo<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">PAS 2081D<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA">Office: 519-888-4567 x41275<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-CA"><img border="0" width="140" height="52" style="width:1.4583in;height:.5416in" id="Picture_x0020_1" src="cid:image001.png@01DA5A81.8E97B940" alt="university-of-waterloo-logo-esig"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-CA"><a href="https://uwaterloo.ca/arts-computing/feedback-form"><span lang="EN-CA" style="color:#0563C1">How was my service today? Please fill out the survey and let us know!</span></a><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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