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<p class="MsoNormal"><span style="font-size:11.0pt">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Shouldn’t be, but I’ve attached data from this MacBook (Arts# 19116).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">-- <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">William R Baer, BASc (Systems Design)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Director IT - Arts Computing Office (ACO)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Bill.Baer @ uwaterloo.ca<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Cell: 905-320-0483<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Home: 905-481-2986<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Fongo: 289-619-3650<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Bill.Baer @ gmail.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-US" style="font-size:12.0pt;color:black">Jason Greatrex <jgreatrex@uwaterloo.ca><br>
<b>Date: </b>Friday, July 19, 2024 at 2:22</span><span lang="EN-US" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-US" style="font-size:12.0pt;color:black">PM<br>
<b>To: </b>Jameson Schildroth <jschildroth@uwaterloo.ca>, Bill Baer <bill.baer@uwaterloo.ca>, acocoops@artsservices.uwaterloo.ca <acocoops@artsservices.uwaterloo.ca><br>
<b>Subject: </b>RE: Dean has issues with VPN - isn’t working<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">There maybe a nuance around our VPN.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Is there a difference between Windows and macs
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">The following path and version works for my MS Surface.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><img width="456" height="514" style="width:4.75in;height:5.3541in" id="Picture_x0020_2" src="cid:image001.png@01DAD9E7.0A089BA0">
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Hoping we can test a mac from home<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Acocoops <acocoops-bounces@artsservices.uwaterloo.ca>
<b>On Behalf Of </b>Jameson Schildroth<br>
<b>Sent:</b> Friday, July 19, 2024 1:40 PM<br>
<b>To:</b> Bill Baer <bill.baer@uwaterloo.ca>; acocoops@artsservices.uwaterloo.ca<br>
<b>Subject:</b> Re: [Acocoops] Dean has issues with VPN - isn’t working</span><span lang="EN-US" style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black">He's good now. Spencer was working with him to resolve the issue.</span><span lang="EN-US" style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black"> </span><span lang="EN-US" style="font-size:12.0pt"><o:p></o:p></span></p>
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<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Thanks,</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Jameson Schildroth</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Information Technology Specialist</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Arts Computing Office</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">University of Waterloo</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">PAS 2081D</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D">Office: 519-888-4567 x41275</span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#1F497D"><img width="140" height="52" style="width:1.4583in;height:.5416in" id="Picture_x0020_1" src="cid:image002.png@01DAD9E7.0A089BA0" alt="university-of-waterloo-logo-esig"></span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:11.0pt;color:#0563C1"><a href="https://uwaterloo.ca/arts-computing/feedback-form"><span style="color:#0563C1">How was my service today? Please fill out the survey and let us know!</span></a></span><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Acocoops <<a href="mailto:acocoops-bounces@artsservices.uwaterloo.ca">acocoops-bounces@artsservices.uwaterloo.ca</a>>
on behalf of Bill Baer <<a href="mailto:bill.baer@uwaterloo.ca">bill.baer@uwaterloo.ca</a>><br>
<b>Sent:</b> Friday, July 19, 2024 1:39 PM<br>
<b>To:</b> <a href="mailto:acocoops@artsservices.uwaterloo.ca">acocoops@artsservices.uwaterloo.ca</a> <<a href="mailto:acocoops@artsservices.uwaterloo.ca">acocoops@artsservices.uwaterloo.ca</a>><br>
<b>Subject:</b> [Acocoops] Dean has issues with VPN - isn’t working</span><span lang="EN-US" style="font-size:12.0pt">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">He texted me around 12:40pm today. <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">He is having issues using VPN, probably not setup for him (maybe on his laptop).<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Can someone reach out? If no response I can share his cell number if needed, but that's also in the ticket his cell phone request. <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Get <a href="https://aka.ms/o0ukef">
Outlook for iOS</a><o:p></o:p></span></p>
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