<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Bill<div class=""><br class=""></div><div class="">Just finished replacing the battery on Ken’s MacBook Pro.</div><div class="">Yes, you definitely have credit but we’re having trouble sourcing</div><div class="">some of the larger iPads that were requested. Still working on it.</div><div class=""><br class=""></div><div class="">Thanks</div><div class=""><div class=""><div>Andy<br class=""><br class=""><a href="http://www.simmplymacs.com" class="">www.simmplymacs.com</a><br class="">416.534.9700<br class="">1.877.534 Macs (6227)<br class=""><br class=""></div>
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<div><br class=""><blockquote type="cite" class=""><div class="">On Jul 22, 2024, at 10:24 AM, Bill Baer <<a href="mailto:bill.baer@uwaterloo.ca" class="">bill.baer@uwaterloo.ca</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">Morning Andy,</div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><br class=""></div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">A service call heading your way. I'm wondering if we still have credit? I don't recall seeing any iPads come in for trade with the last exchange, but there should be enough funds to at least replace his battery.</div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><br class=""></div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">Of course, this is an older MacBook Pro, see serial number in image below</div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><br class=""></div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><span id="cid:e0dc79f8-0a18-408a-9ef0-ce63b7e66b8b"><image.png></span></div><div class="elementToProof" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><br class=""></div><div id="Signature" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-size: 11pt;" class="">William R Baer, BASc (Systems Design)</span></div><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-size: 11pt;" class="">Director IT - Arts Computing Office (ACO)</span></div><div style="margin: 0px; font-family: Tahoma; font-size: 13px;" class="">Bill.Baer @<span class="Apple-converted-space"> </span><a href="http://uwaterloo.ca/" class="">uwaterloo.ca</a></div><div style="margin: 0px; font-family: Tahoma; font-size: 13px;" class=""><a href="https://uwaterloo.ca/arts/about/people/group/29" id="OWA969ab113-1084-bbdd-4d50-e7b1fed67820" class="OWAAutoLink" style="margin: 0px;">https://uwaterloo.ca/arts/about/people/group/29</a></div><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-size: 11pt;" class="">Cell: 905-320-0483</span></div><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-size: 11pt;" class="">Bill.Baer @<span class="Apple-converted-space"> </span><a href="http://gmail.com/" class="">gmail.com</a></span></div><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-size: 11pt;" class=""><br class=""></span></div><div style="margin: 0px; background-color: rgb(255, 255, 255); font-family: Calibri, sans-serif; font-size: 12pt; color: rgb(32, 31, 30);" class=""><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);" class=""><i class="">The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our</i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(23, 43, 77); background-color: rgb(255, 255, 255);" class=""><i class=""> </i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(0, 82, 204); background-color: rgb(255, 255, 255);" class=""><i class=""><u class=""><a href="https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives" target="_blank" id="OWA138bf386-0dca-88d5-0e44-4f3edf7d6ca3" class="OWAAutoLink ContentPasted0" rel="noopener noreferrer" data-linkindex="1" data-auth="NotApplicable" style="color: rgb(0, 82, 204); margin: 0px;">_ Indigenous Initiatives Office_</a></u></i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);" class=""><i class="">.</i></span></div></div><div id="appendonsend" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div><hr tabindex="-1" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; display: inline-block; width: 1311.234375px;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""></span><div id="divRplyFwdMsg" dir="ltr" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Ken Hirschkop <<a href="mailto:kenneth.hirschkop@uwaterloo.ca" class="">kenneth.hirschkop@uwaterloo.ca</a>><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Saturday, July 20, 2024 20:03<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Bill Baer <<a href="mailto:bill.baer@uwaterloo.ca" class="">bill.baer@uwaterloo.ca</a>><br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:acocoops@artsservices.uwaterloo.ca" class="">acocoops@artsservices.uwaterloo.ca</a><span class="Apple-converted-space"> </span><<a href="mailto:acocoops@artsservices.uwaterloo.ca" class="">acocoops@artsservices.uwaterloo.ca</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: MacBook Pro Battery</font><div class=""> </div></div><div style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class=""></div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class="">Dear Bill</div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class=""><br class=""></div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class="">Thanks for the reply. I’m taking it in to Simmply Mac on Monday and I’ll talk to Andy about the billing.</div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class=""><br class=""></div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class="">Best</div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class=""><br class=""></div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class="">Ken</div><div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent;" class=""><br class=""></div><hr tabindex="-1" style="display: inline-block; width: 1311.234375px;" class=""><div id="x_divRplyFwdMsg" dir="ltr" class=""><font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Bill Baer <<a href="mailto:bill.baer@uwaterloo.ca" class="">bill.baer@uwaterloo.ca</a>><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Friday, July 19, 2024 4:56 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Ken Hirschkop <<a href="mailto:kenneth.hirschkop@uwaterloo.ca" class="">kenneth.hirschkop@uwaterloo.ca</a>><br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:acocoops@artsservices.uwaterloo.ca" class="">acocoops@artsservices.uwaterloo.ca</a><span class="Apple-converted-space"> </span><<a href="mailto:acocoops@artsservices.uwaterloo.ca" class="">acocoops@artsservices.uwaterloo.ca</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: MacBook Pro Battery</font><div class=""> </div></div><div class=""><div dir="ltr" class=""><div dir="ltr" class="">Hello,</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">If this is a rollover, which I believe it is, then ACO should cover the cost of repairs. </div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">Would prefer to SimmplyMacs, since we have a credit we can use for your repairs. </div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">I’ve added ACO coop staff to help track. </div><div id="x_x_ms-outlook-mobile-signature" class=""><div class=""><br class=""></div>Get<span class="Apple-converted-space"> </span><a href="https://aka.ms/o0ukef" class="">Outlook for iOS</a></div><div id="x_x_mail-editor-reference-message-container" class="x_x_ms-outlook-mobile-reference-message"><hr tabindex="-1" style="display: inline-block; width: 1311.234375px;" class=""><div id="x_x_divRplyFwdMsg" dir="ltr" class=""><font face="Calibri, sans-serif" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Ken Hirschkop <<a href="mailto:kenneth.hirschkop@uwaterloo.ca" class="">kenneth.hirschkop@uwaterloo.ca</a>><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Friday, July 19, 2024 3:00 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Bill Baer <<a href="mailto:bill.baer@uwaterloo.ca" class="">bill.baer@uwaterloo.ca</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>MacBook Pro Battery<div class=""> </div></font></div><div class="x_x_WordSection1"><div style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;" class=""><span style="font-size: 11pt;" class="">Dear Bill</span></div><p class="x_x_MsoNormal" style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;" class=""> </span></p><div style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;" class=""><span style="font-size: 11pt;" class="">I hope this finds you well. The battery on the MacBook Pro you got me in 2020 has died. If I take it to Simmply Macs to get replaced (or BeachMac, if they can’t do it) will the Faculty pay for it, or should I just claim it on my FPER? <span class="Apple-converted-space"> </span></span></div><p class="x_x_MsoNormal" style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;" class=""> </span></p><div style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;" class=""><span style="font-size: 11pt;" class="">Thanks in advance</span></div><p class="x_x_MsoNormal" style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;" class=""> </span></p><div style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;" class=""><span style="font-size: 11pt;" class="">Ken Hirschkop (English Department)</span></div></div></div></div></div></div></div></blockquote></div><br class=""></div></body></html>