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Many thanks, Jason. Appreciate all the support.</div>
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Ranjini</div>
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<div id="divRplyFwdMsg" dir="ltr"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>From:</b> Jason Greatrex <jgreatrex@uwaterloo.ca><br>
<b>Sent:</b> Wednesday, July 31, 2024 1:52 PM<br>
<b>To:</b> acocoops@artsservices.uwaterloo.ca <acocoops@artsservices.uwaterloo.ca><br>
<b>Cc:</b> Ranjini Jha <rjha@uwaterloo.ca>; Bill Baer <bill.baer@uwaterloo.ca><br>
<b>Subject:</b> Account Renewal Note: IST-172403 rjha - Acrobat Request<br>
<b>When:</b> Wednesday, June 18, 2025 2:00 PM-2:30 PM.<br>
<b>Where:</b></span>
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<div style="font-family: Aptos; font-size: 12pt;"><b>Meeting Purpose</b>: calendar note to renew rjha access for Acrobat request for 2025 year</div>
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<div style="font-family: Aptos; font-size: 12pt;"><b>Action:</b></div>
<div style="font-family: Aptos; font-size: 12pt;">Adding as a calendar note to action. Convert into a JIRA ticket for tracking.</div>
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<div style="font-family: Aptos; font-size: 12pt;"><b>Proposed Future State Solution:</b></div>
<div style="font-family: Aptos; font-size: 12pt;">However, advocating these request types be managed in another centralized forum:
<span style="color: rgb(70, 120, 134);"><u><a href="https://uwaterloo.atlassian.net/jira/software/c/projects/ACOSCRUM/boards/1393/backlog?selectedIssue=ACOSCRUM-69" id="OWA39d97065-17de-978a-3e6e-0e879349ade6" class="OWAAutoLink" data-auth="NotApplicable">ACOSCRUM
board - Backlog - Jira (atlassian.net)</a></u></span>. Is JIRA an option</div>
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<div style="font-family: Aptos; font-size: 12pt;">Added Client: Ranjini on this meeting note for transparency.</div>
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<div style="font-family: Aptos; font-size: 12pt;">(Aside: my contract ends with ACO before this renewal date; therefore, including acocoops on this invite)</div>
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<div style="font-family: Aptos; font-size: 12pt;">Jason</div>
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<b>From: </b>Ranjini Jha <<span style="color: rgb(70, 120, 134);"><u><a href="mailto:istsd@uwaterloo.atlassian.net" id="OWA2506caad-1a4b-aa00-6234-4cd22454d059" class="OWAAutoLink">istsd@uwaterloo.atlassian.net</a></u></span>></div>
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<b>Sent: </b>Wednesday, July 31, 2024 10:16 AM</div>
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<b>To: </b>Jason Greatrex</div>
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<b>Subject: </b>IST-172403 rjha - Acrobat Request</div>
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<div style="padding-left: 18pt; font-family: Arial; font-size: 14pt;"><b>Update to your IST request: IST-172403 rjha - Acrobat Request</b></div>
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<div style="padding-left: 18pt; font-family: Arial; font-size: 12pt;">Ranjini Jha commented:</div>
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Thank you, Chao and Tracy.</div>
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I will request extension of the Acrobat license next June.</div>
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<div style="padding-left: 18pt; font-family: Arial; font-size: 12pt;"><span style="color: rgb(23, 43, 77);">Best wishes,</span><span style="color: black;"><br>
</span><span style="color: rgb(23, 43, 77);">Ranjini</span></div>
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<div style="text-align: left; font-family: "Courier New"; font-size: 12pt;"><u> _____ </u></div>
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<div style="padding-left: 18pt; font-family: Arial; font-size: 12pt;"><span style="color: blue;"><u><a href="https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/IST-172403?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0Z3QiOiJhbm9ueW1vdXMtbGluayIsInFzaCI6IjhmMjkzZjg1YjM1MDFiYzQwNGU1M2RlNDgyMGExYWY0MzU1NWZlYTM5MmQ2NmU5YTU4OGU2NWQ1Y2FmNDlkZTciLCJpc3MiOiJzZXJ2aWNlZGVzay1qd3QtdG9rZW4taXNzdWVyIiwiY29udGV4dCI6eyJ1c2VyIjoiMTc4NzQiLCJpc3N1ZSI6IklTVC0xNzI0MDMifSwiZXhwIjoxNzI0ODU0NTYyLCJpYXQiOjE3MjI0MzUzNjJ9.2C09CG7Rb2M3y8K4qrxhV56vOeE1s8EnLAzXVqI9gts&sda_source=notification-email" id="OWAf221884b-5224-aabb-dc52-b8e9bb825b95" class="OWAAutoLink" data-auth="NotApplicable">View
request</a></u></span> · <span style="color: blue;"><u><a href="https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/IST-172403/unsubscribe?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0Z3QiOiJhbm9ueW1vdXMtbGluayIsInFzaCI6IjZkNmM4MDVjNjk0ZjFjYTI5YjYyZjQzNTYyOWY1NDA0YjlkNmQ1ZWJiZDRiNGIwNmYxNDY4ZGNlZmEyM2U2NWUiLCJpc3MiOiJzZXJ2aWNlZGVzay1qd3QtdG9rZW4taXNzdWVyIiwiY29udGV4dCI6eyJ1c2VyIjoidWc6M2I1MzQwOWUtMWJjYi00NGY2LTlmN2ItOWZlNTgzNzg2M2UxIiwiaXNzdWUiOiJJU1QtMTcyNDAzIn0sImV4cCI6MTcyNDg1NDU2MiwiaWF0IjoxNzIyNDM1MzYyfQ.G3nylI1lhuSFBCJQDn17nujTsbxjxAcgfWn0Sfxek1c" id="OWAbfc0d990-4b69-500e-d618-2f0225f2ea9c" class="OWAAutoLink" data-auth="NotApplicable">Turn
off this request's notifications</a></u></span></div>
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<div style="font-family: Arial; font-size: 12pt;"><b>The University of Waterloo IST Service Desk sent you this message.<br>
</b>Email: <span style="color: rgb(70, 120, 134);"><u><a href="mailto:helpdesk@uwaterloo.ca" id="OWAc77dee07-c3a8-a2ae-7a7f-b966636fbd17" class="OWAAutoLink">helpdesk@uwaterloo.ca</a></u></span> | Phone: 519-888-4567, ext. 44357 |
<span style="color: blue;"><u><a href="https://chat.socialintents.com/c/uwist" id="OWA4478c66f-d5c8-39e8-24aa-a2c91bd064a6" class="OWAAutoLink" data-auth="NotApplicable">Live chat</a></u></span><br>
Hours: Monday-Friday 8:30 a.m. - 8:30 p.m. and Saturday-Sunday 12:30 - 8:30 p.m.</div>
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<div style="font-family: Arial; font-size: 12pt;">Sent on July 31, 2024 10:16:02 AM EDT</div>
<div style="font-family: Arial; font-size: 12pt; color: rgb(70, 120, 134);"><u><a href="https://atlas-trk.prd.msg.ss-inf.net/q/85hMGuRTvd8uHdgYGHlXGQ~~/AAAAAQA~/RgRojMwjPlcLYXRsYXNzaWFudXNCCmagI0eqZhUEY95SFWpncmVhdHJlQHV3YXRlcmxvby5jYVgEAAAAAA~~" id="OWAa9400fe3-023b-c43c-498f-ddde2f5d2e15" class="OWAAutoLink" data-auth="NotApplicable">https://atlas-trk.prd.msg.ss-inf.net/q/85hMGuRTvd8uHdgYGHlXGQ~~/AAAAAQA~/RgRojMwjPlcLYXRsYXNzaWFudXNCCmagI0eqZhUEY95SFWpncmVhdHJlQHV3YXRlcmxvby5jYVgEAAAAAA~~</a></u></div>
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