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Morning,</div>
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I'm wondering if we could simpilify this message for a broader communication for Faculty of Arts staff and faculty?
<a id="LPlnk361865" href="https://uwaterloo.ca/information-systems-technology/unified-communications-project">
https://uwaterloo.ca/information-systems-technology/unified-communications-project</a></div>
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May have another to share (MatLab & Windows 10 extended coverage).</div>
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<span style="font-size: 11pt; color: black;">William R Baer, BASc (Systems Design)</span></p>
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<span style="font-size: 11pt; color: black;">Director IT - Arts Computing Office (ACO)</span></p>
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Bill.Baer @ uwaterloo.ca</div>
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<span style="font-size: 11pt; color: black;">Cell: 905-320-0483</span></p>
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<span style="font-size: 11pt; color: black;">Bill.Baer @ gmail.com</span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);"><i>The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg
and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research,
learning, teaching, and community building, and is centralized within our</i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(23, 43, 77); background-color: rgb(255, 255, 255);"><i> </i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(0, 82, 204); background-color: rgb(255, 255, 255);"><i><u><a data-linkindex="1" data-auth="NotApplicable" style="color: rgb(0, 82, 204); margin: 0px;" rel="noopener noreferrer" class="ContentPasted0" target="_blank" href="https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives">_
Indigenous Initiatives Office_</a></u></i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);"><i>.</i></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Sarah McKone <sarah.mckone@uwaterloo.ca><br>
<b>Sent:</b> Thursday, September 25, 2025 10:23 AM<br>
<b>To:</b> ISTHD <dl-isthd@uwaterloo.ca>; 'ist-staff@lists.uwaterloo.ca' <ist-staff@lists.uwaterloo.ca>; Admin-Support <dl-admin-support@uwaterloo.ca>; FACCUS <dl-FACCUS@uwaterloo.ca>; CTSC <ctsc@uwaterloo.ca>; IST Server Migration - ucist <ucist@lists.uwaterloo.ca>;
IST - News <dl-ist-news@uwaterloo.ca><br>
<b>Subject:</b> New unified telephone solution coming to campus </font>
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<p class="x_paragraph" style="margin:0cm; vertical-align:baseline"><span class="x_normaltextrun"><b><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">What is happening?
</span></b></span><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">IST is excited to announce the implementation of a unified communication solution that will replace a set of existing legacy
telephone solutions across campus which have been built upon over many years (i.e., analog, digital, Skype for Business). The foundational components of this legacy system date back to the mid-1990s and are far past the end of their useful life. The new solution
is integrated with Microsoft Teams for a unified user experience and will simplify telephone administration throughout campus. Members of the university community will make and receive phone calls from within the Teams user interface, providing a convenient
and accessible experience across major computing and mobile platforms.</span></span><span class="x_eop"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif"> </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_eop"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif"> </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><b><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">Implementation and migration support:
</span></b></span><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">With over 15 years of experience in voice services solutioning, Long View Systems is assisting IST with this implementation and
transition. Long View holds advanced specializations in Teams phone systems and adoption and change management processes and has enabled over 200 clients across North America on their journey to a modern telephony environment. The completion of a competitive
RFP process yielded the most cost-effective solution for our campuses.</span></span><span class="x_eop"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif"> </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><b><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">More information coming soon:
</span></b></span><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">Design and implementation plans are currently being developed, and more detailed migration plans will be announced. Updates and
additional information on this initiative will be available on the </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"><a href="https://uwaterloo.ca/information-systems-technology/unified-communications-project" target="_blank"><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif; color:blue">Unified
Communications project page</span></span></a></span><span class="x_normaltextrun"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">
<span lang="EN-US">as work progresses, including FAQs, what you can expect to change, and what may be staying the same. </span></span></span><span class="x_eop"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif"> </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><b><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">Questions?
</span></b></span><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">Any questions or concerns regarding this work can be submitted to
</span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"><a href="mailto:ist-comm@uwaterloo.ca" target="_blank"><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif; color:blue">ist-comm@uwaterloo.ca</span></span></a></span><span class="x_normaltextrun"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri Light",sans-serif">. </span></span><span class="x_eop"><span style="font-size:11.0pt; font-family:"Calibri Light",sans-serif"> </span></span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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