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Hi Bill,</div>
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Automatic reordering toner will be affected if you replace a cartridge before it's empty; an order will not be triggered because the machine will not request a replacement. The automatic reorder system is designed to initiate an order only when the machine
detects that a toner level is 100% empty and requests a replacement bottle. </div>
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<div dir="ltr" role="presentation"><span style="font-size: 14.666667px; background-color: rgb(255, 255, 255);"><b>How the system works</b>:
</span>The auto-reorder system, such as Ricoh's @Remote, monitors toner levels and is programmed to order new toner only after a cartridge is completely depleted and the machine prompts for a replacement.</div>
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<div dir="ltr" role="presentation"><b>Manual replacement impact</b>: If you replace a toner cartridge before the machine is "officially" empty, the system will not know a replacement is needed, and thus no automatic order will be placed.</div>
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So, the auto re-order will be impacted if replaced before empty.</div>
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The following link details the process for replacing toner cartridges - <a href="https://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001091/0001091343/view/booklist/int/287411332.htm" data-outlook-id="2bf76fc4-cc12-4232-82b0-bb4fed7563ae">
https://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001091/0001091343/view/booklist/int/287411332.htm</a></div>
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I have stripped out the unnecessary information and attached it in PDF format for users should they wish to post it near the machine. Alternatively, or in addition to this, automatic email notifications can be set up on the individual devices for multitude
of options to be delivered to designated email(s).</div>
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Hope this helps.</div>
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Thanks,</div>
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John</div>
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<p style="margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Aptos, sans-serif; color: black;">John Jaray </span></p>
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<p style="margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Aptos, sans-serif; color: black;">The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg
and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research,
learning, teaching, and community building, and is centralized within our </span>
<span style="font-family: Aptos, sans-serif; color: rgb(0, 120, 215);"><u><a href="https://uwaterloo.ca/indigenous/" data-outlook-id="72100874-0fd2-48fa-945a-c905cdbc5efc" style="margin-top: 0px; margin-bottom: 0px;">Office of Indigenous Relations.</a></u></span><span style="font-family: Aptos, sans-serif; color: black;">
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<b>From: </b>Bill Baer <bill.baer@uwaterloo.ca><br>
<b>Date: </b>Monday, October 20, 2025 at 12:27 PM<br>
<b>To: </b>John Jaray <john.jaray@uwaterloo.ca><br>
<b>Cc: </b>acocoops@artsservices.uwaterloo.ca <acocoops@artsservices.uwaterloo.ca><br>
<b>Subject: </b>Re: Example of Auto Re-order<br>
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Hello John,</div>
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Does Ricoh have a preferred "time" to change "Low toner".</div>
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We are thinking of setting a defined time to replace toner cartrigdes and thinking the following:</div>
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<div class="elementToProof" role="presentation">Notified via email when toner at 10% - plan to change soon</div>
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<div class="elementToProof" role="presentation">Notified via email when toner at 5% - change ASAP</div>
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Does this seem reasonable and agreeable with Ricoh?</div>
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We don't want to change when it is empty, but just before to ensure printers are always in service and given ACO staff may be doing the changes (most clients won't be comfortable with this task).</div>
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Thanks in advance, Bill</div>
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<span style="font-size: 11pt; color: black;">William R Baer, BASc (Systems Design)</span></p>
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<span style="font-size: 11pt; color: black;">Director IT - Arts Computing Office (ACO)</span></p>
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Bill.Baer @ uwaterloo.ca</div>
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<span style="font-size: 11pt; color: black;">Cell: 905-320-0483</span></p>
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<span style="font-size: 11pt; color: black;">Bill.Baer @ gmail.com</span></p>
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<span style="font-size: 11pt; color: black;"><br>
</span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);"><i>The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg
and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research,
learning, teaching, and community building, and is centralized within our</i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(23, 43, 77); background-color: rgb(255, 255, 255);"><i> </i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(0, 82, 204); background-color: rgb(255, 255, 255);"><i><u><a href="https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives" target="_blank" class="ContentPasted0" rel="noopener noreferrer" data-linkindex="1" data-auth="NotApplicable" data-outlook-id="fd37947e-9313-48ac-b35d-3b693546b822" style="color: rgb(0, 82, 204); margin: 0px;">_
Indigenous Initiatives Office_</a></u></i></span><span style="font-family: "Segoe UI", sans-serif; font-size: 10.5pt; color: rgb(89, 89, 89); background-color: rgb(255, 255, 255);"><i>.</i></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>From:</b> John Jaray <john.jaray@uwaterloo.ca><br>
<b>Sent:</b> Monday, October 20, 2025 9:47 AM<br>
<b>To:</b> Bill Baer <bill.baer@uwaterloo.ca><br>
<b>Subject:</b> Example of Auto Re-order</span>
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Hi Bill,</div>
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Here is an example of an auto-replenishment order, disregard the contact details, the important piece for Central Stores is the department and room number. </div>
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This order would have been generated when an empty was removed.</div>
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You should see it in your department’s MyRicoh account under Service and Supply Order Tracking.</div>
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<p style="margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Aptos, sans-serif; color: black;">John Jaray </span></p>
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<p style="margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Aptos, sans-serif; color: black;"> </span></p>
<p style="margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Aptos, sans-serif; color: black;">The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg
and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research,
learning, teaching, and community building, and is centralized within our </span>
<span style="font-family: Aptos, sans-serif; color: rgb(0, 120, 215);"><u><a href="https://uwaterloo.ca/indigenous/" data-outlook-id="72100874-0fd2-48fa-945a-c905cdbc5efc" style="margin-top: 0px; margin-bottom: 0px;">Office of Indigenous Relations.</a></u></span><span style="font-family: Aptos, sans-serif; color: black;">
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