[Acocoops] MacBooks needing repair

Sales sales at simmplymacs.com
Thu Jul 3 09:06:14 EDT 2025 

Just sent  an email with Geoff’s number and forwarded this
email to him.

Thanks
Andy

www.simmplymacs.com
416.534.9700
1.877.534 Macs (6227)

> On Jul 3, 2025, at 9:03 AM, Bill Baer <bill.baer at uwaterloo.ca> wrote:
> 
> Morning Andy & Geoff,
> 
> Does Geoff have a general idea on arrival time? David and Peta have indicated they are available to meet and CC-ed on this email.
> 
> We are located in PAS (Psychology, Anthropology, and Sociology) building and loading area (on East side of building) is easily accessible from Ring Road.
> 
> https://maps.app.goo.gl/8gExur1vPyja1eXq7 <https://maps.app.goo.gl/8gExur1vPyja1eXq7>
> 
> David and Peta can hopefully provide more specific information.
> 
> Sincerely, Bill
> 
> William R Baer, BASc (Systems Design)
> Director IT - Arts Computing Office (ACO)
> Bill.Baer @ uwaterloo.ca <http://uwaterloo.ca/>
> Cell: 905-320-0483
> Bill.Baer @ gmail.com <http://gmail.com/>
> 
> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
> From: Acocoops <acocoops-bounces at artsservices.uwaterloo.ca> on behalf of Bill Baer <bill.baer at uwaterloo.ca>
> Sent: Wednesday, July 2, 2025 15:56
> To: Sales <sales at simmplymacs.com>
> Cc: acocoops at artsservices.uwaterloo.ca <acocoops at artsservices.uwaterloo.ca>
> Subject: Re: [Acocoops] MacBooks needing repair
>  
> Hello Andy,
> 
> I'm sure one of the Co-op staff can help meet you Late tomorrow morning.
> 
> I unfortunately can't be there tomorrow morning, have scheduled a roof estimator arrival around 10am (with a 2 hour window).
> 
> Ana, David or Peta-Gaye can you respond in the affirmative?
> 
> Cheers, Bill
> 
> William R Baer, BASc (Systems Design)
> Director IT - Arts Computing Office (ACO)
> Bill.Baer @ uwaterloo.ca
> Cell: 905-320-0483
> Bill.Baer @ gmail.com
> 
> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
> From: Sales <sales at simmplymacs.com>
> Sent: Wednesday, July 2, 2025 14:16
> To: Bill Baer <bill.baer at uwaterloo.ca>
> Cc: Jameson Schildroth <jschildroth at uwaterloo.ca>
> Subject: Re: MacBooks needing repair
>  
> Hi Bill
> 
> Geoff will be delivering the items to you tomorrow late morning.
> Where can he drop off and will someone be there to meet him?
> 
> Thanks
> Andy
> 
> www.simmplymacs.com <http://www.simmplymacs.com/>
> 416.534.9700
> 1.877.534 Macs (6227)
> 
>> On Jun 27, 2025, at 4:51 PM, Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>> wrote:
>> 
>> Excellent, looking forward to receiving all the fixed and new items.
>> 
>> Send tracking information once you have available.
>> 
>> Have a great long weekend and Canada Day!
>> 
>> William R Baer, BASc (Systems Design)
>> Director IT - Arts Computing Office (ACO)
>> Bill.Baer @ uwaterloo.ca <http://uwaterloo.ca/>
>> Cell: 905-320-0483
>> Bill.Baer @ gmail.com <http://gmail.com/>
>> 
>> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>> Sent: Friday, June 27, 2025 15:18
>> To: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>> Cc: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>> Subject: Re: MacBooks needing repair
>>  
>> Great, I’ll ship along with the repaired laptops.
>> 
>> Thanks
>> Andy
>> 
>> www.simmplymacs.com <http://www.simmplymacs.com/>
>> 416.534.9700
>> 1.877.534 Macs (6227)
>> 
>>> On Jun 27, 2025, at 2:19 PM, Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>> wrote:
>>> 
>>> Excellent, thanks Andy!
>>> 
>>> @Jameson Schildroth <mailto:jschildroth at uwaterloo.ca> these two are for Fine Arts (they have locations).
>>> 
>>> William R Baer, BASc (Systems Design)
>>> Director IT - Arts Computing Office (ACO)
>>> Bill.Baer @ uwaterloo.ca <http://uwaterloo.ca/>
>>> Cell: 905-320-0483
>>> Bill.Baer @ gmail.com <http://gmail.com/>
>>> 
>>> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>> Sent: Friday, June 27, 2025 14:15
>>> To: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>> Cc: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>> Subject: Re: MacBooks needing repair
>>>  
>>> Hi Bill
>>> 
>>> Sounds good. I have one of each.
>>> 
>>> Thanks
>>> Andy
>>> 
>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>> 416.534.9700
>>> 1.877.534 Macs (6227)
>>> 
>>>> On Jun 27, 2025, at 2:03 PM, Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>> wrote:
>>>> 
>>>> Good afternoon Andy,
>>>> 
>>>> We have a school on campus that could use non-laptops, so could we leverage and have these two assets with the (estimated) funds remaining?
>>>> 
>>>> A Mac Studio (for ECH 2105) and
>>>> https://simmplymacs.com/product/mac-studio-m1-max-coming-in-this-week/ <https://simmplymacs.com/product/mac-studio-m1-max-coming-in-this-week/>
>>>> an iMac (for ECH 1216)
>>>> https://simmplymacs.com/product/24-inch-imac-apple-m1-chip-with-8%e2%80%91core-cpu-and-7%e2%80%91core-gpu-16gb-500-ssd-copy/ <https://simmplymacs.com/product/24-inch-imac-apple-m1-chip-with-8%e2%80%91core-cpu-and-7%e2%80%91core-gpu-16gb-500-ssd-copy/>
>>>> 
>>>> We can work out the over/under later hopefully.
>>>> 
>>>> Cheers, Bill
>>>> 
>>>> William R Baer, BASc (Systems Design)
>>>> Director IT - Arts Computing Office (ACO)
>>>> Bill.Baer @ uwaterloo.ca <http://uwaterloo.ca/>
>>>> Cell: 905-320-0483
>>>> Bill.Baer @ gmail.com <http://gmail.com/>
>>>> 
>>>> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
>>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>>> Sent: Thursday, June 26, 2025 19:26
>>>> To: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>>> Cc: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>>> Subject: Re: MacBooks needing repair
>>>>  
>>>> Hi Bill 
>>>> 
>>>> I’ll check the amounts tomorrow but I think there should be at least
>>>> another $2500 remaining.
>>>> 
>>>> Thanks
>>>> Andy 
>>>> 
>>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>>> 416.534.9700
>>>> 1.877.534 Macs Toll Free
>>>> 
>>>>> On Jun 26, 2025, at 6:51 PM, Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>> wrote:
>>>>> 
>>>>> 
>>>>> Hello Andy,
>>>>> 
>>>>> Thanks for the updates. Any ideas how much of the surplus funds are left? Would like to transfer those funds into something. 
>>>>> 
>>>>> Thanks, Bill
>>>>> 
>>>>> Get Outlook for iOS <https://aka.ms/o0ukef>
>>>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>>>> Sent: Thursday, June 26, 2025 3:07:11 PM
>>>>> To: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>>>> Cc: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>>>> Subject: Re: MacBooks needing repair
>>>>>  
>>>>> Hi Jameson
>>>>> 
>>>>> Last part received in today
>>>>> We can ship out all units first thing Monday morning.
>>>>> 
>>>>> Thanks
>>>>> Andy
>>>>> 
>>>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>>>> 416.534.9700
>>>>> 1.877.534 Macs (6227)
>>>>> 
>>>>>> On Jun 26, 2025, at 2:53 PM, Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>> wrote:
>>>>>> 
>>>>>> Good afternoon, Andy,
>>>>>> 
>>>>>> Just wanted to follow up and see what the status of repair for the MacBook's we sent in?
>>>>>> 
>>>>>> Thanks,
>>>>>>  
>>>>>> Jameson Schildroth
>>>>>> Information Technology Specialist
>>>>>> Arts Computing Office
>>>>>> University of Waterloo
>>>>>> PAS 2081D
>>>>>> Office: 519-888-4567  x41275
>>>>>> <Outlook-university.png>
>>>>>> How was my service today?  Please fill out the survey and let us know! <https://uwaterloo.ca/arts-computing/feedback-form>
>>>>>>  
>>>>>> <Outlook-31fryxcq.png> <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>		
>>>>>> Book time to meet with me <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>	
>>>>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>>>>> Sent: Tuesday, June 10, 2025 6:52 PM
>>>>>> To: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>>>>> Cc: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>>>>> Subject: Re: MacBooks needing repair
>>>>>>  
>>>>>> Excellent, I’ll watch out for it
>>>>>> 
>>>>>> Thanks
>>>>>> Andy 
>>>>>> 
>>>>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>>>>> 416.534.9700
>>>>>> 1.877.534 Macs Toll Free
>>>>>> 
>>>>>>> On Jun 10, 2025, at 4:02 PM, Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>> wrote:
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Andy,
>>>>>>> 
>>>>>>> Package was shipped out this morning via Canada Post
>>>>>>> 
>>>>>>> Tracking #: 7006 2633 7624 1825
>>>>>>> 
>>>>>>> It should be arriving tomorrow or Thursday at latest.
>>>>>>> 
>>>>>>> Thanks,
>>>>>>>  
>>>>>>> Jameson Schildroth
>>>>>>> Information Technology Specialist
>>>>>>> Arts Computing Office
>>>>>>> University of Waterloo
>>>>>>> PAS 2081D
>>>>>>> Office: 519-888-4567  x41275
>>>>>>> <Outlook-university.png>
>>>>>>> How was my service today?  Please fill out the survey and let us know! <https://uwaterloo.ca/arts-computing/feedback-form>
>>>>>>>  
>>>>>>> <Outlook-s0zphebb.png>
>>>>>>>  <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>		
>>>>>>> Book time to meet with me <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>	
>>>>>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>>>>>> Sent: Wednesday, June 4, 2025 1:53 PM
>>>>>>> To: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>>>>>> Cc: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>>>>>> Subject: Re: MacBooks needing repair
>>>>>>>  
>>>>>>> Simmply Macs
>>>>>>> 107 Atlantic Avenue Suite 202
>>>>>>> Toronto, Ontario
>>>>>>> M6K 1Y2
>>>>>>> 
>>>>>>> Thanks
>>>>>>> Andy
>>>>>>> 
>>>>>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>>>>>> 416.534.9700
>>>>>>> 1.877.534 Macs (6227)
>>>>>>> 
>>>>>>>> On Jun 4, 2025, at 1:41 PM, Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>> wrote:
>>>>>>>> 
>>>>>>>> Hi Andy,
>>>>>>>> 
>>>>>>>> Do you have a shipping address, we can ship to?
>>>>>>>> 
>>>>>>>> Thanks,
>>>>>>>>  
>>>>>>>> Jameson Schildroth
>>>>>>>> Information Technology Specialist
>>>>>>>> Arts Computing Office
>>>>>>>> University of Waterloo
>>>>>>>> PAS 2081D
>>>>>>>> Office: 519-888-4567  x41275
>>>>>>>> <Outlook-university.png>
>>>>>>>> How was my service today?  Please fill out the survey and let us know! <https://uwaterloo.ca/arts-computing/feedback-form>
>>>>>>>>  
>>>>>>>> <Outlook-vcht2vob.png> <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>		
>>>>>>>> Book time to meet with me <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>	
>>>>>>>> From: Sales <sales at simmplymacs.com <mailto:sales at simmplymacs.com>>
>>>>>>>> Sent: Wednesday, June 4, 2025 1:40 PM
>>>>>>>> To: Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>>
>>>>>>>> Cc: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
>>>>>>>> Subject: Re: MacBooks needing repair
>>>>>>>>  
>>>>>>>> Hi Jameson
>>>>>>>> 
>>>>>>>> Sounds great. Please send tracking info when you have it.
>>>>>>>> 
>>>>>>>> Thanks
>>>>>>>> Andy
>>>>>>>> 
>>>>>>>> www.simmplymacs.com <http://www.simmplymacs.com/>
>>>>>>>> 416.534.9700
>>>>>>>> 1.877.534 Macs (6227)
>>>>>>>> 
>>>>>>>>> On Jun 4, 2025, at 11:28 AM, Jameson Schildroth <jschildroth at uwaterloo.ca <mailto:jschildroth at uwaterloo.ca>> wrote:
>>>>>>>>> 
>>>>>>>>> Good morning, Andy,
>>>>>>>>> 
>>>>>>>>> We are preparing to ship some MacBook's to you for repair using our credit we have with you.
>>>>>>>>> 
>>>>>>>>> Can you provide a shipping address and to whom we should address it.
>>>>>>>>> 
>>>>>>>>> We will be sending the following assets:
>>>>>>>>> 
>>>>>>>>> FVFXL2RRHV2H - Battery needs to be replaced. Unit turns off randomly. Unknown FW password on device
>>>>>>>>> FVFXD0XXHV2F - Battery needs to be replaced
>>>>>>>>> FVFZJ125LYWN - Did OS wipe and reload, still extremely slow.  Keyboard needs to be replaced
>>>>>>>>> FVFZ20G4LYWQ - Keyboard needs to be replaced
>>>>>>>>> FVFHJ1ZWQ6LW - broken screen - bottom left
>>>>>>>>> FVFD52ZNMNJ0 - Laptop runs slow. Has sticky keyboard, audio problems. Battery service is needed.
>>>>>>>>> FVFZ50D8LYWQ - Battery needs to be replaced
>>>>>>>>> 
>>>>>>>>> Thanks,
>>>>>>>>>  
>>>>>>>>> Jameson Schildroth
>>>>>>>>> Information Technology Specialist
>>>>>>>>> Arts Computing Office
>>>>>>>>> University of Waterloo
>>>>>>>>> PAS 2081D
>>>>>>>>> Office: 519-888-4567  x41275
>>>>>>>>> <Outlook-university.png>
>>>>>>>>> How was my service today?  Please fill out the survey and let us know! <https://uwaterloo.ca/arts-computing/feedback-form>
>>>>>>>>>  
>>>>>>>>>  <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>		
>>>>>>>>> Book time to meet with me <https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>
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