[Acocoops] MacBook Pro Battery

[Sales]

Hi Bill

Just finished replacing the battery on Ken’s MacBook Pro.
Yes, you definitely have credit but we’re having trouble sourcing
some of the larger iPads that were requested. Still working on it.

Thanks
Andy

www.simmplymacs.com
416.534.9700
1.877.534 Macs (6227)


> On Jul 22, 2024, at 10:24 AM, Bill Baer <bill.baer at uwaterloo.ca> wrote:
> 
> Morning Andy,
> 
> A service call heading your way.  I'm wondering if we still have credit? I don't recall seeing any iPads come in for trade with the last exchange, but there should be enough funds to at least replace his battery.
> 
> Of course, this is an older MacBook Pro, see serial number in image below
> 
> <image.png>
> 
> William R Baer, BASc (Systems Design)
> Director IT - Arts Computing Office (ACO)
> Bill.Baer @ uwaterloo.ca <http://uwaterloo.ca/>
> https://uwaterloo.ca/arts/about/people/group/29 <https://uwaterloo.ca/arts/about/people/group/29>
> Cell: 905-320-0483
> Bill.Baer @ gmail.com <http://gmail.com/>
> 
> The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_ <https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
> From: Ken Hirschkop <kenneth.hirschkop at uwaterloo.ca <mailto:kenneth.hirschkop at uwaterloo.ca>>
> Sent: Saturday, July 20, 2024 20:03
> To: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
> Cc: acocoops at artsservices.uwaterloo.ca <mailto:acocoops at artsservices.uwaterloo.ca> <acocoops at artsservices.uwaterloo.ca <mailto:acocoops at artsservices.uwaterloo.ca>>
> Subject: Re: MacBook Pro Battery
>  
> Dear Bill
> 
> Thanks for the reply. I’m taking it in to Simmply Mac on Monday and I’ll talk to Andy about the billing.
> 
> Best
> 
> Ken
> 
> From: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
> Sent: Friday, July 19, 2024 4:56 PM
> To: Ken Hirschkop <kenneth.hirschkop at uwaterloo.ca <mailto:kenneth.hirschkop at uwaterloo.ca>>
> Cc: acocoops at artsservices.uwaterloo.ca <mailto:acocoops at artsservices.uwaterloo.ca> <acocoops at artsservices.uwaterloo.ca <mailto:acocoops at artsservices.uwaterloo.ca>>
> Subject: Re: MacBook Pro Battery
>  
> Hello,
> 
> If this is a rollover, which I believe it is, then ACO should cover the cost of repairs. 
> 
> Would prefer to SimmplyMacs, since we have a credit we can use for your repairs. 
> 
> I’ve added ACO coop staff to help track. 
> 
> Get Outlook for iOS <https://aka.ms/o0ukef>
> From: Ken Hirschkop <kenneth.hirschkop at uwaterloo.ca <mailto:kenneth.hirschkop at uwaterloo.ca>>
> Sent: Friday, July 19, 2024 3:00 PM
> To: Bill Baer <bill.baer at uwaterloo.ca <mailto:bill.baer at uwaterloo.ca>>
> Subject: MacBook Pro Battery
>  
> Dear Bill
>  
> I hope this finds you well.  The battery on the MacBook Pro you got me in 2020 has died.  If I take it to Simmply Macs to get replaced (or BeachMac, if they can’t do it) will the Faculty pay for it, or should I just claim it on my FPER?  
>  
> Thanks in advance
>  
> Ken Hirschkop (English Department)

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