[Acocoops] MacBooks needing repair

Bill Baer bill.baer at uwaterloo.ca
Wed Jul 2 15:56:41 EDT 2025


Hello Andy,

I'm sure one of the Co-op staff can help meet you Late tomorrow morning.

I unfortunately can't be there tomorrow morning, have scheduled a roof estimator arrival around 10am (with a 2 hour window).

Ana, David or Peta-Gaye can you respond in the affirmative?

Cheers, Bill


William R Baer, BASc (Systems Design)

Director IT - Arts Computing Office (ACO)

Bill.Baer @ uwaterloo.ca

Cell: 905-320-0483

Bill.Baer @ gmail.com


The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_<https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.

________________________________
From: Sales <sales at simmplymacs.com>
Sent: Wednesday, July 2, 2025 14:16
To: Bill Baer <bill.baer at uwaterloo.ca>
Cc: Jameson Schildroth <jschildroth at uwaterloo.ca>
Subject: Re: MacBooks needing repair

Hi Bill

Geoff will be delivering the items to you tomorrow late morning.
Where can he drop off and will someone be there to meet him?

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com>
416.534.9700
1.877.534 Macs (6227)

On Jun 27, 2025, at 4:51 PM, Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>> wrote:

Excellent, looking forward to receiving all the fixed and new items.

Send tracking information once you have available.

Have a great long weekend and Canada Day!

William R Baer, BASc (Systems Design)
Director IT - Arts Computing Office (ACO)
Bill.Baer @ uwaterloo.ca<http://uwaterloo.ca/>
Cell: 905-320-0483
Bill.Baer @ gmail.com<http://gmail.com/>

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_<https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Friday, June 27, 2025 15:18
To: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Cc: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Great, I’ll ship along with the repaired laptops.

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs (6227)

On Jun 27, 2025, at 2:19 PM, Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>> wrote:

Excellent, thanks Andy!

@Jameson Schildroth<mailto:jschildroth at uwaterloo.ca> these two are for Fine Arts (they have locations).

William R Baer, BASc (Systems Design)
Director IT - Arts Computing Office (ACO)
Bill.Baer @ uwaterloo.ca<http://uwaterloo.ca/>
Cell: 905-320-0483
Bill.Baer @ gmail.com<http://gmail.com/>

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_<https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Friday, June 27, 2025 14:15
To: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Cc: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Hi Bill

Sounds good. I have one of each.

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs (6227)

On Jun 27, 2025, at 2:03 PM, Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>> wrote:

Good afternoon Andy,

We have a school on campus that could use non-laptops, so could we leverage and have these two assets with the (estimated) funds remaining?

A Mac Studio (for ECH 2105) and
https://simmplymacs.com/product/mac-studio-m1-max-coming-in-this-week/
an iMac (for ECH 1216)
https://simmplymacs.com/product/24-inch-imac-apple-m1-chip-with-8%e2%80%91core-cpu-and-7%e2%80%91core-gpu-16gb-500-ssd-copy/

We can work out the over/under later hopefully.

Cheers, Bill

William R Baer, BASc (Systems Design)
Director IT - Arts Computing Office (ACO)
Bill.Baer @ uwaterloo.ca<http://uwaterloo.ca/>
Cell: 905-320-0483
Bill.Baer @ gmail.com<http://gmail.com/>

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our _ Indigenous Initiatives Office_<https://uwaterloo.ca/human-rights-equity-inclusion/indigenousinitiatives>.
________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Thursday, June 26, 2025 19:26
To: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Cc: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Hi Bill

I’ll check the amounts tomorrow but I think there should be at least
another $2500 remaining.

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs Toll Free

On Jun 26, 2025, at 6:51 PM, Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>> wrote:


Hello Andy,

Thanks for the updates. Any ideas how much of the surplus funds are left? Would like to transfer those funds into something.

Thanks, Bill

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Thursday, June 26, 2025 3:07:11 PM
To: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Cc: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Hi Jameson

Last part received in today
We can ship out all units first thing Monday morning.

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs (6227)

On Jun 26, 2025, at 2:53 PM, Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>> wrote:

Good afternoon, Andy,

Just wanted to follow up and see what the status of repair for the MacBook's we sent in?

Thanks,



Jameson Schildroth
Information Technology Specialist
Arts Computing Office
University of Waterloo
PAS 2081D
Office: 519-888-4567  x41275
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How was my service today?  Please fill out the survey and let us know!<https://uwaterloo.ca/arts-computing/feedback-form>



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________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Tuesday, June 10, 2025 6:52 PM
To: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Cc: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Excellent, I’ll watch out for it

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs Toll Free

On Jun 10, 2025, at 4:02 PM, Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>> wrote:


Hi Andy,

Package was shipped out this morning via Canada Post

Tracking #: 7006 2633 7624 1825

It should be arriving tomorrow or Thursday at latest.

Thanks,



Jameson Schildroth
Information Technology Specialist
Arts Computing Office
University of Waterloo
PAS 2081D
Office: 519-888-4567  x41275

<Outlook-university.png>

How was my service today?  Please fill out the survey and let us know!<https://uwaterloo.ca/arts-computing/feedback-form>



<https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>
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Book time to meet with me<https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>

________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Wednesday, June 4, 2025 1:53 PM
To: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Cc: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Simmply Macs
107 Atlantic Avenue Suite 202
Toronto, Ontario
M6K 1Y2

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs (6227)

On Jun 4, 2025, at 1:41 PM, Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>> wrote:

Hi Andy,

Do you have a shipping address, we can ship to?

Thanks,



Jameson Schildroth
Information Technology Specialist
Arts Computing Office
University of Waterloo
PAS 2081D
Office: 519-888-4567  x41275
<Outlook-university.png>
How was my service today?  Please fill out the survey and let us know!<https://uwaterloo.ca/arts-computing/feedback-form>



<Outlook-vcht2vob.png><https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>

Book time to meet with me<https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>

________________________________
From: Sales <sales at simmplymacs.com<mailto:sales at simmplymacs.com>>
Sent: Wednesday, June 4, 2025 1:40 PM
To: Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>>
Cc: Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Subject: Re: MacBooks needing repair

Hi Jameson

Sounds great. Please send tracking info when you have it.

Thanks
Andy

www.simmplymacs.com<http://www.simmplymacs.com/>
416.534.9700
1.877.534 Macs (6227)

On Jun 4, 2025, at 11:28 AM, Jameson Schildroth <jschildroth at uwaterloo.ca<mailto:jschildroth at uwaterloo.ca>> wrote:

Good morning, Andy,

We are preparing to ship some MacBook's to you for repair using our credit we have with you.

Can you provide a shipping address and to whom we should address it.

We will be sending the following assets:

FVFXL2RRHV2H - Battery needs to be replaced. Unit turns off randomly. Unknown FW password on device
FVFXD0XXHV2F - Battery needs to be replaced
FVFZJ125LYWN - Did OS wipe and reload, still extremely slow.  Keyboard needs to be replaced
FVFZ20G4LYWQ - Keyboard needs to be replaced
FVFHJ1ZWQ6LW - broken screen - bottom left
FVFD52ZNMNJ0 - Laptop runs slow. Has sticky keyboard, audio problems. Battery service is needed.
FVFZ50D8LYWQ - Battery needs to be replaced

Thanks,



Jameson Schildroth
Information Technology Specialist
Arts Computing Office
University of Waterloo
PAS 2081D
Office: 519-888-4567  x41275
<Outlook-university.png>
How was my service today?  Please fill out the survey and let us know!<https://uwaterloo.ca/arts-computing/feedback-form>



[https://res.df.onecdn.static.microsoft/assets/bookwithme/misc/CalendarPerson20px.png]<https://outlook-sdf.office.com/bookwithme/user/b25ec14ed795477b8e43db1dde7ab30c@uwaterloo.ca?anonymous&ep=bwmEmailSignature>

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