[Acocoops] Dean has issues with VPN - isn’t working

[Bill Baer]

Hello,

Shouldn’t be, but  I’ve attached data from this MacBook (Arts# 19116).

--
William R Baer, BASc (Systems Design)
Director IT - Arts Computing Office (ACO)
Bill.Baer @ uwaterloo.ca
Cell: 905-320-0483
Home: 905-481-2986
Fongo: 289-619-3650
Bill.Baer @ gmail.com


From: Jason Greatrex <jgreatrex at uwaterloo.ca>
Date: Friday, July 19, 2024 at 2:22 PM
To: Jameson Schildroth <jschildroth at uwaterloo.ca>, Bill Baer <bill.baer at uwaterloo.ca>, acocoops at artsservices.uwaterloo.ca <acocoops at artsservices.uwaterloo.ca>
Subject: RE: Dean has issues with VPN - isn’t working
There maybe a nuance around our VPN.

Is there a difference between Windows and macs

The following path and version works for my MS Surface.

[cid:image001.png at 01DAD9E7.0A089BA0]


Hoping we can test a mac from home

From: Acocoops <acocoops-bounces at artsservices.uwaterloo.ca> On Behalf Of Jameson Schildroth
Sent: Friday, July 19, 2024 1:40 PM
To: Bill Baer <bill.baer at uwaterloo.ca>; acocoops at artsservices.uwaterloo.ca
Subject: Re: [Acocoops] Dean has issues with VPN - isn’t working

He's good now. Spencer was working with him to resolve the issue.


Thanks,



Jameson Schildroth

Information Technology Specialist

Arts Computing Office

University of Waterloo

PAS 2081D

Office: 519-888-4567  x41275

[university-of-waterloo-logo-esig]

How was my service today?  Please fill out the survey and let us know!<https://uwaterloo.ca/arts-computing/feedback-form>



________________________________
From: Acocoops <acocoops-bounces at artsservices.uwaterloo.ca<mailto:acocoops-bounces at artsservices.uwaterloo.ca>> on behalf of Bill Baer <bill.baer at uwaterloo.ca<mailto:bill.baer at uwaterloo.ca>>
Sent: Friday, July 19, 2024 1:39 PM
To: acocoops at artsservices.uwaterloo.ca<mailto:acocoops at artsservices.uwaterloo.ca> <acocoops at artsservices.uwaterloo.ca<mailto:acocoops at artsservices.uwaterloo.ca>>
Subject: [Acocoops] Dean has issues with VPN - isn’t working

Hello,

He texted me around 12:40pm today.

He is having issues using VPN, probably not setup for him (maybe on his laptop).

Can someone reach out? If no response I can share his cell number if needed, but that's also in the ticket his cell phone request.

Get Outlook for iOS<https://aka.ms/o0ukef>
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